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Frequently Asked Questions
Q: How long does it take to create a virtual tour website with VillaMotion?
A: Once you've zipped through your initial account set-up - which includes adding your headshot, contact information, and a description about the communities you serve - creating your virtual tour website, Craigslist ad, and MLS-compliant link can take as little as 5 minutes!
Q: Is it difficult to use VillaMotion for those of us who aren't 'computer geeks'?
A: Not at all! VillaMotion was designed for our customers, not for software engineers. The power of VillaMotion is its ease of use. If you can enter a listing into the MLS, you can create beautiful virtual tour websites in minutes. And with waaaaaay less hassle than it takes to enter a listing into the MLS!
Q: Does VillaMotion offer support?
A: Yes. We have a detailed help section, and our support team is here to help you if a question does arise. Email support@VillaMotion.com or call (209) 872-1361, Monday through Friday, from 8 am - 5:30 pm PST.
Q: If I can't find a theme I like in the VillaMotion theme library, will you create one at my request?
A: Yes, our designers will happily work with you to create a virtual tour website and Craigslist theme that suits your needs.
Q: Does VillaMotion provide custom 'dot com' or 'dot info' domains?
A: If you would like to give your virtual tour website a custom domain name, such as: www.123AnyStreet.com or www.123AnyStreet.info, we can help you set that up. This makes it even easier to advertise your virtual tour website on flyers, sign riders and elsewhere.
Q: Are VillaMotion virtual tour websites MLS compliant?
A: Yes. All VillaMotion virtual tour websites automatically generate an alternate, un-branded version that can be used in the MLS.
Q: Do I have to create the Craigslist ad separately?
A: No. After you have uploaded your images and input the basic information about your listing, the VillaMotion system will generate both your virtual tour website and the code for your Craigslist ad - with the push of a button!
Q: Does VillaMotion work with Apple computers?
A: Yes. Unlike many real estate programs, we wanted to make sure that VillaMotion is accessible to both PCs and Macs.
Q: How do I sign up?
A: Simply fill out a short form on our sign-up page to start your free 14 day trial - without a credit card! You can also contact a sales manager if you have any questions or if you would prefer to sign up over the phone. Call (209) 872-1361 to do so.
Q: Where do I get the VillaMotion logo so I can add it to my listing presentation?
A: Click here for a high-resolution VillaMotion logo.
Q: I am a photographer, broker or virtual assistant. How can VillaMotion help me manage multiple accounts?
A: We offer multi-account management packages for photographers, brokers and virtual assistants. Please email info@villamotion.com or call (209) 872-1361 to learn more.
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Gain Listing Exposure!
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